SHIPPING / EXCHANGES / RETURNS
We ship anywhere in the US (anywhere outside of Arizona may incur a higher shipping cost than standard AZ shipping) We ship Priority Mail through the U.S. Postal Service and NOT UPS or FEDEX. Tracking numbers are available upon request. Be sure to double check the shipping address you provide. If you provide an incorrect address AND your package comes back to us, you will be responsible for additional shipping costs if we have to reship. If your package does NOT come back to us, we will not replace the order.
The sizing charts can be found in the “additional images” section of the ordering pages or as a chart listed to the right of the main picture. These sizing charts are provided by the manufacturer, which we provide for your convenience. Keep in mind that sizing with all manufacturers can be different from one another. In order to get the best fit for you or your child, you can use these charts, or you can come down to our store to get sizing. If you get your uniforms, and they do not fit, we do free exchanges (see Exchange policy). Keep in mind we do NOT provide free shipping for exchanges.
We will not return any items that have been washed, worn, or personalized (besides the school logo if its a school order). We will return any items damaged that is clearly our fault. We will not replace items damaged due to wear and tear.
If we misspell anything personalized we will replace the item for free as long as the original order (from website) doesn't have the misspelling.
We will make a return up to 30 days from the purchase date. Returns will be debited back to the credit card used to purchase with or cash if purchased with cash.
We can return or exchange items within 30 days of purchase as long as they have NOT been worn (beyond trying them on), washed or damaged (unless the damage is clearly our fault).
You can either bring the items to exchange/return to our office or mail them back to us. If we have the new items in stock at that time, we will exchange immediately, however if we do not have the items in stock we will have to order the replacement pieces in which can take a little time.
If you are mailing them in for exchange, include your contact information and details of what you are wanting to exchange. When your exchange is complete, you can either pick it up at our store OR you can pay to ship it back to you ($6.50). We will call you to arrange these details. We will not reimburse for shipping charges on any items that are being exchanged or returned that are not the fault of our company.
Your exchange order will be processed in the order it was received that day.